Terms of service

Last updated: 16/9/2026

Welcome to EaseWell (easewellgear.com). These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.

1. About Us. EaseWell is operated from Budești Str., Chișinău 60, Moldova. You can reach us at easewellgear@gmail.com. (This entity information will be updated once our US LLC formation is complete.)

2. Products and Availability. We make reasonable efforts to display product details, pricing, and images accurately. Products may be shipped directly from third-party suppliers as part of our fulfillment process; minor variations in packaging or presentation from what's shown on the site may occur. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

3. Pricing and Payment. All prices are listed in the currency shown at checkout and are subject to change without notice. Payment is processed securely through our checkout provider. You confirm that any payment information you provide is accurate and that you're authorized to use the payment method.

4. Order Acceptance. Receiving an order confirmation email does not guarantee acceptance of your order. We may cancel or refuse any order for reasons including suspected fraud, pricing errors, or supplier stock issues. If we cancel an order after payment, you will receive a full refund.

5. Shipping. See our Shipping Policy for delivery timeframes, international shipping details, and customs information.

6. Returns and Refunds. See our Refund Policy for return eligibility, timeframes, and process.

7. Intellectual Property. All content on this site — including text, graphics, logos, and images — is the property of EaseWell or its licensors and may not be used without permission.

8. Limitation of Liability. To the fullest extent permitted by law, EaseWell is not liable for indirect, incidental, or consequential damages arising from your use of our site or products. Our products are general wellness and recovery accessories and are not intended to diagnose, treat, cure, or prevent any medical condition; consult a healthcare professional for medical concerns.

9. Governing Law. These Terms are governed by the laws applicable to our place of business, without regard to conflict-of-law principles. Any disputes will be handled in accordance with applicable consumer protection laws of the customer's country of residence, where such laws apply.

10. Changes to These Terms. We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.

11. Contact Questions about these Terms? Email us at easewellgear@gmail.com.